When you order from AmplePoints, we work with various sellers that fulfill and ship their own inventory (also called third party sellers), your return will be sent back to the seller instead of amplepoints.com. While most sellers offer a return policy, some seller returns policies may vary. You can view the Seller's return policy before you purchase an item by viewing the Return and Refunds Policy section tab of the Seller's product detail page. Most vendors provide a return label and return instructions upon notification by customer. After your item has been returned to the vendor, you will receive a return refund from AmplePoints. For questions about returns, refund policies, or help with returns please email us at firstname.lastname@example.org.